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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jay James

May 30, 2025

5  out of  5
rating by jay James
"Not only was i able to get quick quote….. i was able to get a quote that put a smile on my face! Thanks lori n. for all of your hard work!!!"
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Zehra Akbari

May 23, 2025

5  out of  5
rating by Zehra Akbari
"Thank you Lori 😊"
We responded:
"I'm happy to see your appreciation for Lori, Zehra! We're grateful for your feedback and are here to assist with any insurance needs you may have. Feel free to reach out anytime!"
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Lilliette Vargas

May 23, 2025

5  out of  5
rating by Lilliette Vargas
"I've had an amazing customer service experience with State Farm! Lori was friendly, professional and quick to respond to all my questions. She made the process of setting up my policy quick and easy. For the first time, I feel confident knowing that I am covered by an agent that truly cares. I highly recommend this office for all your insurance needs!"
We responded:
"Thank you, Lilliette, for sharing your experience! I'm glad to know that Lori provided you with friendly and professional service. It's wonderful to hear that setting up your policy was quick and easy. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Isiah Barker

May 16, 2025

5  out of  5
rating by Isiah Barker
"How car insurance is supposed to be, Fast and reliable."
We responded:
"Thank you, Isiah, for your feedback! I'm glad to know that you found our insurance service fast and reliable. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Jay Alex

May 15, 2025

5  out of  5
rating by Jay Alex
"My mom has had them for years and I love it. They are so welcoming and made me laugh. What great people to be around. Thank you Gail Williams State Farm."
We responded:
"Thank you, Jay, for sharing your experience! I'm glad to hear that you and your mom have felt welcomed and enjoyed your interactions with our team. We appreciate your kind words and are here for any of your insurance needs. Feel free to reach out anytime!"
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Wanda Chandler

May 6, 2025

5  out of  5
rating by Wanda Chandler
"I want to say that Gail Williams State Farm agency and the ladies Jamie and Lori were so helpful with my total loss claim after my horrible accident. I was so overwhelmed and they helped me to resolve everything at their office by the deadline. I could not have done it without their professionalism."
We responded:
"Thank you, Wanda, for sharing your experience! I'm so happy to hear that Jamie and Lori were able to assist you with your total loss claim during such a challenging time. If you need anything else, let us know!"
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Ovie Kahl

May 6, 2025

5  out of  5
rating by Ovie Kahl
"Thank you Lori! Simply the best"
We responded:
"Thank you, Ovie! I'm happy to know that Lori provided such excellent service!"
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Brian “B” L

May 6, 2025

5  out of  5
rating by Brian “B” L
"Highly recommend Neena! Knowledgable and very friendly. I came from a different state farm agent to here, The difference is day and night! Talk to Neena she will help you out!"
We responded:
"Thank you, Brian, for sharing your experience! I'm happy to hear that Neena made such a positive impact with her knowledge and friendliness!"
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Laurancook

May 5, 2025

5  out of  5
rating by Laurancook
"Thank you, Lori and Gail Williams State Farm for the wonderful help today with our insurance! We appreciate your patience, help and feedback! Everyone was kind and jumped right in to answer questions! Highly recommend, thank you!!!"
We responded:
"Thank you, Laurancook, for your kind words! I'm glad Lori and the team could assist you with your insurance needs. It's wonderful to know that our efforts to provide prompt and helpful service made a difference. Should you have any more questions, feel free to reach out anytime. We truly appreciate your recommendation!"
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abby douglas

May 3, 2025

5  out of  5
rating by abby douglas
"Thank you Lori!!!! You were spectacular! 10/10 recommend this office ask for Lori, Jamie, or Neena!"
We responded:
"Thank you, Abby! I'm so happy to hear that Lori, Jamie, and Neena made such a positive impact. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out!"
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TreShon McClain

May 3, 2025

5  out of  5
rating by TreShon McClain
"Had the best experience with Lori at State Farm she was absolutely amazing!"
We responded:
"Thank you, TreShon, for sharing your experience! I'm glad to hear that Lori provided such amazing service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Genesis Nieves

May 1, 2025

5  out of  5
rating by Genesis Nieves
"I had the best experience with Lori. I really do appreciate somebody who takes their time to listen and is very patient while working with customers. I would 10/10 recommend her."
We responded:
"Thank you, Genesis, for sharing your experience! I'm glad to hear that Lori took the time to listen and work patiently with you. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
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Alicia Lugo

April 30, 2025

5  out of  5
rating by Alicia Lugo
"Gracias a Lori por todo y a la oficina! Gail Williams es 10/10"
We responded:
"¡Muchas gracias, Alicia! Estamos muy contentos de saber que Lori y nuestra oficina han cumplido con tus expectativas. Apreciamos mucho tu valoración de 10/10. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Monica Hedman

April 30, 2025

5  out of  5
rating by Monica Hedman
"Working with Lori was a seamless and reassuring experience. She consistently went above and beyond to ensure all of my questions were answered and that I felt confident in my coverage choices. Her professionalism, prompt communication, and genuine dedication to her clients set her apart. I’m very grateful for her support and would gladly recommend her services to others."
We responded:
"Thank you, Monica, for sharing your experience! I'm happy to hear that Lori helped make your journey easy and comforting! We appreciate your feedback."
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Crystal Andino

April 30, 2025

5  out of  5
rating by Crystal Andino
"Lori is amazing! She made the entire process smooth and stress-free. She’s knowledgeable, professional, and genuinely cares about helping her clients. I highly recommend reaching out to her if you’re looking for top-notch service and support!"
We responded:
"Thank you, Crystal, for your wonderful feedback! I'm delighted to hear that Lori made your experience smooth and stress-free!"
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Gina Williams

April 30, 2025

5  out of  5
rating by Gina Williams
"Lori provided exceptional service and demonstrated a high level of professionalism throughout our interaction. She was thorough, attentive, and took the time to clearly explain all available options. Her expertise and commitment to client satisfaction are truly commendable. I highly recommend Lori to anyone seeking reliable and knowledgeable insurance support."
We responded:
"Thank you, Gina, for your wonderful feedback! I'm delighted to hear that Lori provided you with exceptional service and professionalism! We appreciate your recommendation!"
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Bibi A

April 30, 2025

5  out of  5
rating by Bibi A
"Lori was absolutely amazing! She made the whole process of setting up my policies super easy and stress-free. She took the time to walk me through everything, answered all my questions without rushing, and really made sure I understood what I was getting. You can tell she genuinely cares about helping people, and it shows in how she handles everything. I’m so glad I had her help—she made a big difference!"
We responded:
"Thank you, Bibi, for sharing your experience! I'm happy to hear that Lori made the process easy and stress-free for you. Her dedication to ensuring you understood everything and her genuine care for helping people truly stand out. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Amanda Gray

April 29, 2025

5  out of  5
rating by Amanda Gray
"Dealt with Jamie today and she way by far amazing, handled my issues with ease and gave the best customer service I could ask. Thank you Jamie for being the best part of my day!!"
We responded:
"Thank you, Amanda, for sharing your experience! I'm glad to hear that Jamie was able to assist you so effectively and make your day better. We appreciate your feedback and are here for any future needs or questions you might have!"
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Kenny Torres

April 29, 2025

5  out of  5
rating by Kenny Torres
"Shout out to Lori Nieves for her help assiting me in questions about what best suites me in my insurance needs. 1010 recomend."
We responded:
"Thank you, Kenny, for your wonderful feedback! I'm glad Lori was able to assist you with your insurance questions and find the best fit for your needs. We appreciate your recommendation and are here to help with any future inquiries or assistance you may need!"
Profile photo of Lori N

Lori N

April 29, 2025

5  out of  5
rating by Lori N
"This State Farm office is truly outstanding! From the moment you walk in, you’re greeted with warmth, professionalism, and a genuine desire to help. The team is incredibly knowledgeable, patient, and always goes the extra mile to make sure you understand your options and feel confident in your decisions. Whether it’s answering questions, handling claims, or finding the best coverage for your needs, they make the entire process smooth and stress-free. It’s rare to find an office where you feel like family, but that’s exactly the experience here. Highly recommend to anyone looking for outstanding service and trusted support!"
We responded:
"Thank you so much, Lori, for your wonderful feedback! I'm glad to know that you felt welcomed and supported by our team. We strive to provide knowledgeable and patient service, ensuring that you feel confident in your decisions. It's fantastic to hear that our efforts to make the process smooth and stress-free resonated with you. Should you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
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Kimberly Wilson

April 29, 2025

5  out of  5
rating by Kimberly Wilson
"Ms. Lori was extremely helpful in assisting me while in Ms. Gail William's office on today while making my mom's car payment ."
We responded:
"Thank you, Kimberly, for sharing your experience! I'm glad to hear that Lori was able to assist you effectively during your visit to our office. We appreciate your feedback and are here to help with any future needs or questions you may have."
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Jimmy Monestime

April 29, 2025

5  out of  5
rating by Jimmy Monestime
"Wow! The team here is amazing! 10/10 recommend thank you Lori as always you are a treat to work with 😊😊🧡🧡"
We responded:
"Thank you, Jimmy, for your enthusiastic feedback! I'm delighted to hear that Lori and the team made your experience so positive. Your recommendation means a lot to us. If you ever need anything else, we're here to help! 😊🧡"
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Sandineni Aishwarya

April 28, 2025

5  out of  5
rating by Sandineni Aishwarya
"Problem solver at the best at this State farm agency. Jamie Kufner was my goto, definitely went above and beyond to resolve my issue with the credit union. She was available via calls and emails promptly. She did get me the best quote. Highly recommend this office."
We responded:
"Hey, Sandineni! Thanks so much for letting us know that Jamie was able to help resolve your credit union issue and provide a quote that worked for you. She goes the extra mile to make sure everything is taken care of, and we love hearing that it made an impact. We really appreciate your recommendation and are thankful for the opportunity to serve you."
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Lynette Sanchez

April 28, 2025

5  out of  5
rating by Lynette Sanchez
"Lori at State Farm is awesome! She’s super easy to talk to and made the whole insurance thing way less stressful. She really listens and makes sure you get what you need without any pressure. Honestly, it felt like getting help from a friend. Definitely recommend her if you want someone who actually cares!"
We responded:
"Thank you, Lynette, for sharing your experience! I'm delighted to hear that Lori made your insurance process smooth and stress-free. It's wonderful to know she provided the care and attention you deserve. If you need any further assistance, feel free to reach out anytime."
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Agustin Arce

April 27, 2025

5  out of  5
rating by Agustin Arce
"Gracias a Lori Nieves por todo me salvo mucho dinero !"
We responded:
"¡Muchas gracias, Agustin! Estamos muy contentos de saber que Lori pudo ayudarte a ahorrar dinero. Si necesitas más asistencia o tienes alguna pregunta en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"