State Farm® Insurance Agent Gail Williams
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cassidy Sage-Brown
November 14, 2024
5
out of
5
rating by Cassidy Sage-Brown
"I recently switched from my longtime auto with USAA to State Farm, and it was all thanks to Jamie. She is knowledgeable and welcoming, making me feel like family. I’m very thankful for this office and Jamie helping me switch to State Farm as smoothly as possible. I highly recommend!"
We responded:
"Cassidy, thank you for sharing your experience! I'm glad Jamie could assist you with your switch to State Farm and make you feel welcome. We appreciate your recommendation and are here for any future needs or questions you might have. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Cathy Townsend
November 14, 2024
5
out of
5
rating by Cathy Townsend
"“Outstanding service from Gail Williams and her team! They’re always patient and willing to explain my policy details. Gail helped me save money while making sure my family and I have the coverage we need. I feel secure knowing my insurance needs are in such good hands. Highly recommend this office!”"
We responded:
"Cathy, thank you so much for your wonderful review! I'm glad to know that you appreciate the patience and thoroughness of our team when explaining policy details. It's great to hear that we could help you save money while ensuring your family has the necessary coverage. Your sense of security with our services means a lot to us. We're here for any further insurance needs or questions you might have. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Dawn O'Connell
November 13, 2024
5
out of
5
rating by Dawn O'Connell
"Jamie Kufner is absolutely amazing. She’s very professional, positive attitude and always goes above and beyond to assist me. Willing to stay after hours to make sure needs are addressed. If she doesn’t know the answer, she’ll take the time to research it. Truly, the hardest working person I know."
We responded:
"Dawn, thank you for your wonderful review! I'm so glad to hear about your positive experience with Jamie. Her dedication and willingness to go the extra mile truly reflect the commitment we strive for in our office. If you ever need further assistance, we're always here to help. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Eileen Allen
November 13, 2024
5
out of
5
rating by Eileen Allen
"Gail Williams and her team are very knowledgeable and the customer service is spot on! Michael McDonald always goes the extra mile for his customers! Gails team has excellent customer service and gets a five star review without hesitation!"
We responded:
"Thank you, Eileen, for your wonderful review! I'm glad to know that you found our team knowledgeable and our customer service exceptional. Michael's dedication to going the extra mile truly reflects our commitment to our customers. Your five-star rating means a lot to us. We're here to assist with any further needs or questions you may have. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Sherry Decrenza
November 13, 2024
5
out of
5
rating by Sherry Decrenza
"Gail Williams State Farm has the best customer service. They are always able to explain what is going on with my insurance needs. I highly recommend them."
We responded:
"Sherry, thank you so much for your wonderful review! I'm glad to know that our team has been able to clearly explain your insurance needs. Your recommendation means a lot to us. If you ever have any questions or need further assistance, we're here to help. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Michael Mcdonald
November 12, 2024
5
out of
5
rating by Michael Mcdonald
"⭐️⭐️⭐️⭐️⭐️ “I can’t say enough good things about Gail Williams and her team at State Farm! They truly go above and beyond to make the insurance process easy and stress-free. Anytime I have questions, they’re always quick to respond with clear explanations. It’s such a relief to know I have a team that genuinely cares about my needs. Highly recommend!”"
We responded:
"Michael, thank you for your fantastic review! Your satisfaction is our priority, and we're here to assist with any further insurance needs or questions. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Joel Vega
October 16, 2024
5
out of
5
rating by Joel Vega
"SHERRY IS AWESOME!!! Great customer service, very detailed, went above and beyond to assist my wife and I. We have been with State Farm for over 20 years and are looking forward to 20 more. Thank you Sherry! Go Bulldogs!!! and Noles!!! ;)"
We responded:
"Joel, thank you for sharing your experience! I'm happy to hear that Sherry provided such detailed and exceptional service to you and your wife. It's wonderful to know that you've been with State Farm for over 20 years and are looking forward to many more. We truly appreciate your loyalty. Go Bulldogs and Noles! - Gail Williams - State Farm Insurance Agent, Sanford, FL"
ichi
October 4, 2024
1
out of
5
rating by ichi
"Horrible customer service and supreme lack of accountability and oversight with clients. Was a client here for two years and while it was decent my most recent experiences with this office have been completely unfavorable and unacceptable. Sherry was extremely unprofessional, needlessly confrontational and generally unpleasant. The way she spoke to me on the phone was entirely inappropriate. I am happy to be moving to Allstate where the employees and manager are both more professional and courteous."
We responded:
"Ichi, thank you for sharing your feedback. I'm genuinely sorry to hear about your recent experience with our office. It's concerning to learn that you found our service lacking and that Sherry's interaction with you was unpleasant. We strive to provide professional and courteous service to all our clients. Your feedback is invaluable, and we'll be addressing these concerns internally to improve our service. If you have any further questions or need assistance, please don't hesitate to reach out. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Angie Balanay
August 15, 2024
5
out of
5
rating by Angie Balanay
"Gail was so quick to help me when I was in a big pinch, and was very precessional. I would recommend Gail!"
We responded:
"Hey Angie, Thanks so much for your kind words! I'm glad we could help you out quickly when you needed it. Your recommendation means a lot. If you ever need anything else, feel free to reach out. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Shelby Mustang
June 27, 2024
5
out of
5
rating by Shelby Mustang
"Called State Farm today about our truck insurance going up like all companies are doing. Spoke with Jamie about the reasons of the said hike and she explained in detail about what is going on in Florida with rate hikes. She also fixed something she found was incorrect on our policy and made the adjustments. So polite and very helpful. FIVE STARS!!"
We responded:
"Thank you, Shelby, for sharing your positive experience with Jamie! We're pleased to hear she provided detailed explanations and made necessary adjustments to your policy. Our team is grateful for your kind words and we're here to assist with any future insurance needs. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Saul Gonzalez
June 27, 2024
5
out of
5
rating by Saul Gonzalez
"Sherry with Gail Williams - State Farm Insurance was very helpful and amazing. She walked me through every detail so I could get the coverage I needed. Thank you so much for all your help and service."
We responded:
"It was a pleasure working with you, Saul! We appreciate your kind words about Sherry's customer service, and we are so glad to hear that she exceeded your expectations with her assistance for your coverage needs. Thank you so much for being part of our Sanford State Farm family! Our office is always here for you for any future insurance needs you may have. - Gail Williams - State Farm Insurance Agent"
Michael Welsh
June 27, 2024
5
out of
5
rating by Michael Welsh
"Michael Mcdonald provided me with excellence service today. I needed renter Insurance quickly. He was timely and accurate with everything I needed. I do recommend their State Farm office to my friends and family."
We responded:
"Michael, thank you for sharing your experience with our office! We are thrilled you had a quick and accurate experience getting renter's insurance with us. Your recommendation means a lot, and we appreciate you for allowing us to help protect what matters most! - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Julie Orben
June 21, 2024
5
out of
5
rating by Julie Orben
"Michael was very helpful and always responded to my questions! He definitely made a difference in why I changed to your company"
We responded:
"Julie, I'm thrilled to hear that Michael was so helpful and responsive to your questions, leading you to switch to our company! I'm pleased to know he made a positive impact on your experience. We're grateful for your trust and look forward to assisting you further. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Mercedes lanza
June 7, 2024
5
out of
5
rating by Mercedes lanza
"Dawn has been so amazing to work with! Patient and thorough in explaining the policy. After 15 years with a different insurance company, I look forward to a new relationship with State Farm and Dawn. Thank you!"
We responded:
"Mercedes, your positive feedback is truly appreciated! I'm glad to hear that Dawn provided you with patient and thorough explanations of your policy. We're thrilled to have you as part of the State Farm family and look forward to serving you for many years to come! - Gail Williams - State Farm Insurance Agent, Sanford, FL"
James Serafine
February 19, 2024
5
out of
5
rating by James Serafine
"I had a great experience working with Jaidyn, she is extremely helpful"
We responded:
"James, thank you for your kind comments about Jaidyn! She is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs. We enjoy working with you and greatly appreciate your business! - Gail Williams - State Farm Insurance Agent, Sanford, FL "
Jamie Snell
January 31, 2024
5
out of
5
rating by Jamie Snell
"I had a great experience working with Jaidyn to switch our auto and home owners policy! She is extremely helpful and knowledgeable. High recommend!"
We responded:
"Hi, Jamie! We thank you for your 5-star review. Jaidyn is a fantastic asset to our team and we’re happy to hear she was able to assist with switching your Auto and Homeowners Insurance policies, providing helpful and knowledgeable service throughout the process. Your recommendation is deeply appreciated, and we're grateful for the opportunity to serve you. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Christine Barrett
January 30, 2024
5
out of
5
rating by Christine Barrett
"Dawn was so professional when we transferred our auto and homeowners coverage back to State Farm. She took the time to call and ask for a chance to offer quotes and earn our business. She saved us money and provided better coverage than we had. Thanks, Dawn!"
We responded:
"We are overjoyed by reviews like this, Christine! Thank you for sharing your experience with us regarding Dawn's professional service. We appreciate the opportunity to assist you with transferring your auto and homeowners insurance coverage back to State Farm. It's wonderful to hear that Dawn was able to save you money while providing better coverage, and we're grateful for your trust in our services. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Jennie B
January 22, 2024
5
out of
5
rating by Jennie B
"Excellent experience with Dawn. She is amazing!! We found her to be very knowledgeable, personable and professional. Highly recommended."
We responded:
"Thank you, Jennie, for taking the time to support our agency and give a shoutout for Dawn! It's rewarding to hear that she provided knowledgeable and professional assistance, reflecting our commitment to excellence. Please don't hesitate to reach out if you need any further assistance. We're always here to help! - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Gregory Tetter
January 10, 2024
5
out of
5
rating by Gregory Tetter
"Dawn OConnell assisted me in obtaining new auto insurance, answering my many questions and provided timely updated quotes. Enjoyed Dawn’s professionalism & kindness throughout this process."
We responded:
"Gregory, thank you for sharing your experience with Dawn. We're glad to hear that she provided you with professional assistance and timely updates during your search for new auto insurance. Your feedback is appreciated, and we're grateful for the opportunity to serve you. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Renata Pinto
December 14, 2023
5
out of
5
rating by Renata Pinto
"Jose is great! Always ready to answer all your questions and always willing to go the extra mile to help. He’s amazing at what he does! Great sense of humor too :)"
We responded:
"Thank you, Renata, for highlighting Jose's dedication and expertise. We're so glad to hear that he's been able to assist you effectively and with a great sense of humor. Your feedback is appreciated, and we look forward to continuing to provide you with excellent service. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Raymond Maloney
November 16, 2023
5
out of
5
rating by Raymond Maloney
"Dawn O’Connell helped me to switch my auto insurance policy to State Farm and saved me HUNDREDS of dollars a year. She is very friendly,professional, and knowledgeable. I highly recommend this agency to all who seek to be treated like family and safe LOTS of money too."
Charles Griffin
November 15, 2023
5
out of
5
rating by Charles Griffin
"Jose at Gail Williams State Farm did an excellent job of getting me the right coverage for my business. Thank you!"
Kendra Alfieri
November 10, 2023
5
out of
5
rating by Kendra Alfieri
"Dawn OConnell was very knowledgeable professional and courteous during this process of bundling all of our insurance. And answered all of our questions and got all paper work to us immediately. Could not have asked for better service. Congrats to Dawn and State Farm for a great job !!!!!!!"
Keturah Hennis
November 4, 2023
1
out of
5
rating by Keturah Hennis
"I have been a faithful State Farm customer in GA and FL for well over a decade. Turns out, Gail Williams has dropped the ball with my account. Four months ago, I did not know they placed incorrect information in the system. They kept overcharging my account with my new vehicle despite the emails and calls. I had to take off autopay and switch agencies because my account was being overdrawn. I am done. I now have been told my coverage is inactive and will make another call to corporate Monday."
Liz Spears
October 30, 2023
5
out of
5
rating by Liz Spears
"I called State Farm at the suggestion of my son. Dawn helped me out with a multi-line policy. She was knowledgeable and honest - and she helped lower my insurance rates Very positive interaction. Highly recommend!"