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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Angie Balanay

Angie Balanay

August 15, 2024

5  out of  5
rating by Angie Balanay
"Gail was so quick to help me when I was in a big pinch, and was very precessional. I would recommend Gail!"
We responded:
"Hey Angie, Thanks so much for your kind words! I'm glad we could help you out quickly when you needed it. Your recommendation means a lot. If you ever need anything else, feel free to reach out. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
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ERIKA Best

June 27, 2024

5  out of  5
rating by ERIKA Best
"Jamie is always very helpful and so polite. If you are looking for insurance needs this is your place. Hands down!!"
We responded:
"Thank you, Erika, for your positive feedback! I'm glad Jamie was helpful and polite during your visit. We appreciate your kind words and look forward to assisting you with your insurance needs in the future! - Gail Williams - State Farm Insurance Agent, Sanford, FL"
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Shelby Mustang

June 27, 2024

5  out of  5
rating by Shelby Mustang
"Called State Farm today about our truck insurance going up like all companies are doing. Spoke with Jamie about the reasons of the said hike and she explained in detail about what is going on in Florida with rate hikes. She also fixed something she found was incorrect on our policy and made the adjustments. So polite and very helpful. FIVE STARS!!"
We responded:
"Thank you, Shelby, for sharing your positive experience with Jamie! We're pleased to hear she provided detailed explanations and made necessary adjustments to your policy. Our team is grateful for your kind words and we're here to assist with any future insurance needs. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
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Saul Gonzalez

June 27, 2024

5  out of  5
rating by Saul Gonzalez
"Sherry with Gail Williams - State Farm Insurance was very helpful and amazing. She walked me through every detail so I could get the coverage I needed. Thank you so much for all your help and service."
We responded:
"It was a pleasure working with you, Saul! We appreciate your kind words about Sherry's customer service, and we are so glad to hear that she exceeded your expectations with her assistance for your coverage needs. Thank you so much for being part of our Sanford State Farm family! Our office is always here for you for any future insurance needs you may have. - Gail Williams - State Farm Insurance Agent"
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Michael Welsh

June 27, 2024

5  out of  5
rating by Michael Welsh
"Michael Mcdonald provided me with excellence service today. I needed renter Insurance quickly. He was timely and accurate with everything I needed. I do recommend their State Farm office to my friends and family."
We responded:
"Michael, thank you for sharing your experience with our office! We are thrilled you had a quick and accurate experience getting renter's insurance with us. Your recommendation means a lot, and we appreciate you for allowing us to help protect what matters most! - Gail Williams - State Farm Insurance Agent, Sanford, FL"
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Julie Orben

June 21, 2024

5  out of  5
rating by Julie Orben
"Michael was very helpful and always responded to my questions! He definitely made a difference in why I changed to your company"
We responded:
"Julie, I'm thrilled to hear that Michael was so helpful and responsive to your questions, leading you to switch to our company! I'm pleased to know he made a positive impact on your experience. We're grateful for your trust and look forward to assisting you further. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
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Mercedes lanza

June 7, 2024

5  out of  5
rating by Mercedes lanza
"Dawn has been so amazing to work with! Patient and thorough in explaining the policy. After 15 years with a different insurance company, I look forward to a new relationship with State Farm and Dawn. Thank you!"
We responded:
"Mercedes, your positive feedback is truly appreciated! I'm glad to hear that Dawn provided you with patient and thorough explanations of your policy. We're thrilled to have you as part of the State Farm family and look forward to serving you for many years to come! - Gail Williams - State Farm Insurance Agent, Sanford, FL"
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James Serafine

February 19, 2024

5  out of  5
rating by James Serafine
"I had a great experience working with Jaidyn, she is extremely helpful"
We responded:
"James, thank you for your kind comments about Jaidyn! She is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs. We enjoy working with you and greatly appreciate your business! - Gail Williams - State Farm Insurance Agent, Sanford, FL "
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Jamie Snell

January 31, 2024

5  out of  5
rating by Jamie Snell
"I had a great experience working with Jaidyn to switch our auto and home owners policy! She is extremely helpful and knowledgeable. High recommend!"
We responded:
"Hi, Jamie! We thank you for your 5-star review. Jaidyn is a fantastic asset to our team and we’re happy to hear she was able to assist with switching your Auto and Homeowners Insurance policies, providing helpful and knowledgeable service throughout the process. Your recommendation is deeply appreciated, and we're grateful for the opportunity to serve you. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
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Christine Barrett

January 30, 2024

5  out of  5
rating by Christine Barrett
"Dawn was so professional when we transferred our auto and homeowners coverage back to State Farm. She took the time to call and ask for a chance to offer quotes and earn our business. She saved us money and provided better coverage than we had. Thanks, Dawn!"
We responded:
"We are overjoyed by reviews like this, Christine! Thank you for sharing your experience with us regarding Dawn's professional service. We appreciate the opportunity to assist you with transferring your auto and homeowners insurance coverage back to State Farm. It's wonderful to hear that Dawn was able to save you money while providing better coverage, and we're grateful for your trust in our services. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
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Jennie B

January 22, 2024

5  out of  5
rating by Jennie B
"Excellent experience with Dawn. She is amazing!! We found her to be very knowledgeable, personable and professional. Highly recommended."
We responded:
"Thank you, Jennie, for taking the time to support our agency and give a shoutout for Dawn! It's rewarding to hear that she provided knowledgeable and professional assistance, reflecting our commitment to excellence. Please don't hesitate to reach out if you need any further assistance. We're always here to help! - Gail Williams - State Farm Insurance Agent, Sanford, FL"
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Gregory Tetter

January 10, 2024

5  out of  5
rating by Gregory Tetter
"Dawn OConnell assisted me in obtaining new auto insurance, answering my many questions and provided timely updated quotes. Enjoyed Dawn’s professionalism & kindness throughout this process."
We responded:
"Gregory, thank you for sharing your experience with Dawn. We're glad to hear that she provided you with professional assistance and timely updates during your search for new auto insurance. Your feedback is appreciated, and we're grateful for the opportunity to serve you. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
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Renata Pinto

December 14, 2023

5  out of  5
rating by Renata Pinto
"Jose is great! Always ready to answer all your questions and always willing to go the extra mile to help. He’s amazing at what he does! Great sense of humor too :)"
We responded:
"Thank you, Renata, for highlighting Jose's dedication and expertise. We're so glad to hear that he's been able to assist you effectively and with a great sense of humor. Your feedback is appreciated, and we look forward to continuing to provide you with excellent service. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
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Raymond Maloney

November 16, 2023

5  out of  5
rating by Raymond Maloney
"Dawn O’Connell helped me to switch my auto insurance policy to State Farm and saved me HUNDREDS of dollars a year. She is very friendly,professional, and knowledgeable. I highly recommend this agency to all who seek to be treated like family and safe LOTS of money too."
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Charles Griffin

November 15, 2023

5  out of  5
rating by Charles Griffin
"Jose at Gail Williams State Farm did an excellent job of getting me the right coverage for my business. Thank you!"
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Kendra Alfieri

November 10, 2023

5  out of  5
rating by Kendra Alfieri
"Dawn OConnell was very knowledgeable professional and courteous during this process of bundling all of our insurance. And answered all of our questions and got all paper work to us immediately. Could not have asked for better service. Congrats to Dawn and State Farm for a great job !!!!!!!"
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Keturah Hennis

November 4, 2023

1  out of  5
rating by Keturah Hennis
"I have been a faithful State Farm customer in GA and FL for well over a decade. Turns out, Gail Williams has dropped the ball with my account. Four months ago, I did not know they placed incorrect information in the system. They kept overcharging my account with my new vehicle despite the emails and calls. I had to take off autopay and switch agencies because my account was being overdrawn. I am done. I now have been told my coverage is inactive and will make another call to corporate Monday."
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Liz Spears

October 30, 2023

5  out of  5
rating by Liz Spears
"I called State Farm at the suggestion of my son. Dawn helped me out with a multi-line policy. She was knowledgeable and honest - and she helped lower my insurance rates Very positive interaction. Highly recommend!"
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Joe Macon

October 22, 2023

5  out of  5
rating by Joe Macon
"Amanda is the best insurance agent that my family has ever used. I hope state farm is aware how important she is. Thanks Amanda hherj"
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Laura Mick

October 9, 2023

5  out of  5
rating by Laura Mick
"With all the rate increases in Florida, I was really stressed about finding insurance I could afford. I reached out to Dawn, and boy am I glad I did. Not only did she help me with insuring both my vehicles, but she also helped me with renters insurance. She’s very knowledgeable and helpful. I will be referring all my friends to her. Thank you!"
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dozerfoutz

July 25, 2023

5  out of  5
rating by dozerfoutz
"Great to work with!"
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Tabitha Halcomb

July 21, 2023

5  out of  5
rating by Tabitha Halcomb
"I had an amazing experience with this branch. My agent was Jamie K and she was very patient and professional with me. She took her time to answer any questions I had and walked me through the best options for my family and I with our insurance. I would definitely recommend this branch, and I would absolutely recommend to ask for Jamie K."
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Holly Gibney

June 13, 2023

5  out of  5
rating by Holly Gibney
"I purchased a new car that needed to be added to my policy so I thought it was a good time to shop around, I reached out to Jose and he found savings I didn't know were possible saving me a lot money on my car insurance! Could not recommend him more for your insurance needs, really goes above and beyond!"
Profile photo of Jose Ortiz (Juni)

Jose Ortiz (Juni)

May 31, 2023

5  out of  5
rating by Jose Ortiz (Juni)
"I went to Gail's office for a quote and Amanda was very helpful and explained the coverage so clearly that I feel like an insurance agent. Everyone in that office is great!"
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Sara Holtzman

May 25, 2023

5  out of  5
rating by Sara Holtzman
"Their new agent Jose goes above and beyond to provide great service, explains everything with patience, and is hilarious. Ask for Jose!"